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21st Century CRM Recurrent Module 1: CRM Past, Present, and Future21st Century CRM Recurrent Module 1: CRM Past, Present, and Future

Enrollment Information
To purchase eLearning courses from Convergent Performance, please contact our Director of Business Development, Shae Comstock (411@convergentperformance.com | 719-481-0530), in order to personalize your online learning experience. We will respond within one business day to discuss your eLearning needs, select appropriate courseware and payment options, and create your new account.

ake a journey through the past three decades and five generations of CRM to learn about the past, present, and future of this critical skill. This webinar teaches you the essentials like small group dynamics, command authority, assertiveness, real-time communication, situational awareness, and much more.

This is a video based module with the subject matter expert delivering the material.

Lessons

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Online Lesson1. 21ST CENTURY CRM RECURRENT MODULE 1: CRM PAST, PRESENT, AND FUTURE -
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