21st Century CRM Recurrent Module 1: CRM Past, Present, and Future
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ake a journey through the past three decades and five generations of CRM to learn about the past, present, and future of this critical skill. This webinar teaches you the essentials like small group dynamics, command authority, assertiveness, real-time communication, situational awareness, and much more.
This is a video based module with the subject matter expert delivering the material.
|1. 21ST CENTURY CRM RECURRENT MODULE 1: CRM PAST, PRESENT, AND FUTURE||-|