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21st Century CRM Recurrent Module 4: Communications and Assertiveness in a Team Environment21st Century CRM Recurrent Module 4: Communications and Assertiveness in a Team Environment

Communication is vital in all aspects of aviation, and understanding how to communicate clearly and assertively, when necessary, is the key to successful operations. Topics covered in this webinar include small group dynamics, pilot in command authority, team building, assertiveness, real-time communication, team-induced error, situational awareness, and much more. Professionals who complete this webinar are better prepared to apply the essentials of CRM in their daily operational environment.

This is a video based module delivered by the subject matter expert.

Lessons

Name View Schedule
Online Lesson1. 21ST CENTURY CRM RECURRENT MODULE 4: COMMUNICATIONS AND ASSERTIVENESS IN A TEAM ENVIRONMENT -
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